| Issue ID | 1468338 |
| Internal NHTSA # | 11096784 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2013 |
| File date | 02/05/18 |
| Component | COMMUNICATIONS:HORN ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated while driving, which was a safety concern. In addition, the horn failed to function. The contact received notification of nhtsa campaign numbers: 18v043000 (air bags) and 17v627000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of oklahoma at (405) 236-1224 (located at 14240 broadway extension hwy, edmond, ok 73013) and was informed that parts were not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 134,000. Vin tool confirms parts not available. *tt |
| Vehicle Mileage at Failure | 134000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OKLAHOMA CITY, OK |
| VIN pattern | WDDGF8AB6DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ OF OKLAHOMA |
| Dealer's telephone number | 405-236-1224 |
| Dealer's city | EDMOND |
| Dealer's state code | OK |
| Dealer's ZIP code | 73013 |